1. OEM Package available
2. Neutral Packing availabe
3. Fullcolor logo package( For teminal customers)
4. DHL, Fedex, TNT, EMS express Shipping, Sea and Air Shipping
5. Delivery time: 3-10 days
DALIAN INTERNATIONAL SEA PORT
1 - 1
To be negotiated
ZHONGYE ECO SOLVENT INK WATERBASE INK
Yellow (Y)Black (K)
L-Cyan (LC) L-Magenta (LM)
EPSON / SJ-Series / XJ--Series / XC-Series
ROLAND SC Series/ SP Series / VP Series
AFTER SALES SERVICES
1) Customized Service:
We Can Provide Customized Production and Packing For You!
2) Print Service:
We Also Provide FREE Printing Samples For You!
3) Training Service:
We Provide FREE Training for Our Clients! Even can Send Engineer to Oversea Local Customer!
4) Guarantee Service:
We Provide Lifetime Warranty For All MT Industry Machine Models with Continuously Ink Order!
5) Solution Service:
The Most Important We Have Digital Printing Solution Ability!
We have engineer team of professional engineers who speak English very well, specially for providing technical support for oversea customers, as soon as the machine arrives, our engineer will contact customer to provide suppport on installation and operation, whenever you have any problem or doubt, you can just talk with our engineer through Skype, Whatsapp or Wechat, they will guide you step by step.
They can operate on same models of machine and take photos or videos to tell customer how to solve the problem. Through Team Viewer, our engineer can remote control your computer so that can guide you easier in the software.
It is the fastest and effectiveway of technical support for oversea customers.
We also can send our engineer to customer for onsite service and training.
VALUE ADDED SERVICES a customer can send an engineer to our factory for training, the training cost is totally FREE if customers would like to ask our qualified engineers to come to customer’s place for consultation and others reasons we can arrange that but the customer need to borne the transportation, accommodation and other expenses, we also provide technical support at any time by email messenger phone and all other available methods at customer’s conveniences.
1. Are you a manufacturer or trading company ? We are direct printing machine manufacturer since 1996. The rock bottom price and best after-sales service can be available .
2. Do you offer free printing samples? Yes, we can print some samples according to customer's requirements.
3. What's your delivery time? We will arrange the delivery within 7~15working days after received the deposit or LC .
4. What's your payment method?
T/T or L/C, Western Union, etc.
5. If I have some technical problem, how can you help us to solve it? We have experienced English speaking technicians who can supply technical support by email, messenger, phone and all other available methods once received your question.
6. Once there is something needs to replace, what can I do? We supply all the spare parts for the printer. If any part is broken, we will fix it or send you new parts after users send back the broken ones. We suggest that users order spare parts package for long time maintenance and fast replacement.
7. Can we send our technician to your factory for training? Yes, you are warmly welcome to visit us for free training.
8. We want to become exclusive distributor of your machines? We look forward to your close cooperation. After you order first machine and be capable of offering after service, then we can start to negotiate about distribution relationship. Thank you.
9. How about Warranty? our warranty duration is 1 year . During warranty period, the spares (not including the print head and small spending spare parts, and except for human damage) are free to change or repair